These Terms & Conditions (“terms”) apply to your use of the https://cb1pharmacy.com/ website (“Website”/”site”) and every order placed with CB1 Pharmacy as set out below. CB1 Pharmacy means a company incorporated in England and Wales under company number 13950590 whose registered office is 73 Cornhill, London, England, EC3V 3QQ and is referred to in these Terms as “CB1 Pharmacy”/”we”/”us”/”our”. CB1 Pharmacy is registered with the General Pharmaceutical Council – registration number 9012974.
These terms apply to:
If you do not accept these Terms, then you should not use CB1 Pharmacy.
By using the Site, you represent and warrant that:
If you provide any information that is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (“Third-Party Content”).
Such Third-Party Websites and Third-Party Content are not investigated, monitored or checked for accuracy, appropriateness or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third-Party Websites or the Third-Party Content.
You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.
You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
We reserve the right, but not the obligation, to:
CB1 Pharmacy is a web-based service that enables you (the “Account Holder”) to process current or repeat prescriptions from your prescribing doctor or other registered doctor for delivery through a Partner.
Approved prescriptions will be transmitted to and dispensed by CB1 Pharmacy’s pharmacy. The Account Holder can also make requests on behalf of someone that they are acting as a carer for if they have been given authority to represent them (proxy access). In addition, a doctor may be an Account Holder for the purposes of obtaining products for which he or she has issued a prescription.
The Account Holder’s contract with us is only to provide an intermediary/facilitation service.
Access the CB1 Pharmacy website referred to above, register your details and confirm you have a prescription. CB1 Pharmacy will be in touch to obtain the relevant information and to verify your identity. Once an order has been placed, the transaction is processed manually at the premises of CB1 Pharmacy by its registered pharmacists who are members of the General Pharmaceutical Council. This website should be regarded as an invitation to treat. Any order placed by a customer is an offer to purchase, which CB1 Pharmacy may accept or decline in its absolute discretion without having to give a reason. A contract is deemed to be made at the point of a sale invoice being issued by CB1 Pharmacy following checking of orders by a pharmacist. We only deliver prescription medication within the UK.
To register with and use this site you must be over 18 and the details which you give us must be true. The contents of this website are directed solely to those who access the site from the UK. Title in the products will pass to you on despatch. Risk in the products remains with us until the products have been delivered to you at the delivery address shown on your prescription, in accordance with these Terms. You acknowledge and agree to be responsible for complying with any restrictions around the receipt and use by you of the products.
You agree that CB1 Pharmacy and CB1 Pharmacy’s pharmacy may contact you in order to manage your order and any orders you placed on behalf of a patient that you have been authorised to act as a proxy for. This can include contact via the website, telephone, SMS, email or post. If we are not able to contact you, we may be unable to dispense your prescription.
CB1 Pharmacy will endeavour to ensure that all prescription and medicines prices are correct on the website. In some cases the prices may vary due to manufacturer price increase, product availability and/or special-order requirement. In such cases CB1 Pharmacy will contact you on receipt of the prescription to inform you of any price difference. We are legally only able to dispense medicines for you when we have received either an electronic prescription which has been digitally signed by a prescribing doctor or, alternatively, a conventional paper prescription signed in writing by a prescribing doctor. Prescriptions are issued entirely at the discretion of the prescriber.
At CB1 Pharmacy, your safety, privacy and compliance with UK pharmacy regulations are our top priorities.
For this reason, we can only send medication to the verified address that appears on your valid prescription.
The delivery address you provide must exactly match the address stated on your prescription.
If there is any difference, we are required to pause or withhold dispatch until the address is verified.
All returned medication will be securely destroyed in accordance with the Misuse of Drugs Act 1971, the Misuse of Drugs Regulations 2001 (as amended) and applicable UK regulatory requirements. No refunds, credits or replacements shall be provided for returned medication, and any replacement medication must be reissued by a prescribing clinician.
Any medical cannabis prescription medication returned to the pharmacy following a failed delivery attempt will not be refunded under any circumstances.
If you move or need your delivery sent elsewhere, please let your prescribing clinic know first. They will need to update and verify your new address before issuing a new or updated prescription that clearly shows this change.
If your prescription was issued before your new address was verified, it must be cancelled and replaced with a new one showing the correct address.
Unfortunately, CB1 Pharmacy is not permitted to dispense or dispatch medication to any address that differs from the one printed on the prescription.
Once payment has been made, your order is immediately linked to the verified address on your prescription.
If you request an address change after payment, and this address is different from the one on the prescription, your order may need to be cancelled and a new prescription issued before it can be processed again. If your order is already being processed, we will be unable to make any changes or cancel the order.
Please note:
Yes, if you are at least eighteen (18) years old and have been authorised to act on behalf of another or have the authority to represent someone else (as their proxy). If you wish to sign up as a proxy for someone else, you must first obtain consent from the patient. By signing up for someone as a proxy, you confirm that you have obtained consent from that person to act as their proxy to manage their medication. As part of our safeguarding responsibilities, we may need to verify your identity when handling prescriptions for safe custody controlled drugs. Please note this may result in an increase in the time taken to dispatch your medication.
There are different parties which make up the overall service provision to you and have different responsibilities and liabilities under these Terms or otherwise. We have separated these out below.
You are responsible for complying with these Terms. Please see the section below “What are my obligations?” for further details.
CB1 Pharmacy obligations. CB1 Pharmacy is liable for ensuring that prescriptions are dispensed correctly and in accordance with General Pharmaceutical Council standards and guidelines and these Terms. CB1 Pharmacy is responsible for providing the Service in accordance with these Terms.
CB1 Pharmacy separately accepts liability for death or personal injury caused by its negligence and does not seek to exclude liability for fraudulent misrepresentation. You have certain legal rights. These include that CB1 Pharmacy will provide the Service with reasonable skill and care and within a reasonable time and in accordance with the descriptions provided, and that CB1 Pharmacy will dispense the agreed prescription. You have certain legal remedies if CB1 Pharmacy breaches any of these rights. Nothing in these Terms is intended to affect these legal rights or other rights to which you may also be entitled. For more information on your legal rights contact your local Citizens Advice service.
CB1 Pharmacy is not responsible for any failures or delays caused by you, the prescribing doctor, a Partner or our delivery partners, or for the failures or delays of each other.
CB1 Pharmacy is not responsible for losses not caused by its breach, indirect losses, or a failure to provide the Service due to any cause beyond its reasonable control which prevents it from fulfilling our obligations, including but not limited to fire, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.
If CB1 Pharmacy does breach these terms, it shall only be liable for losses which are a reasonably foreseeable consequence of such a breach. Losses are foreseeable where they could be contemplated by you and CB1 Pharmacy as relevant at the time of entering these Terms.
CB1 Pharmacy has taken care in the preparation of the content of this website. To the fullest extent permitted by law, CB1 Pharmacy disclaims all warranties of any kind with respect to the content of this website. CB1 Pharmacy and its directors or related companies shall not be liable for any losses or claims arising directly or indirectly from use of this website, except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of CB1 Pharmacy, its directors or employees. All content of this website is for information purposes only and is not a substitute for professional medical advice; rather, it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use.
The following parties are not subject to these Terms but carry certain responsibilities and obligations to you as set out below. In the event of an issue you should contact CB1 Pharmacy in the first instance and we may direct you to contact your prescribing doctor, the relevant Partner or the relevant delivery partner as appropriate.
Your prescribing doctor: your prescribing doctor is not a party to these Terms but is responsible for issuing prescriptions in a timely manner and providing medical advice. Please note that all prescribing decisions are made by the prescribing doctor, not CB1 Pharmacy.
Our Partners: no Partner is a party to these Terms.
Royal Mail: where your order is delivered by Royal Mail, Royal Mail is responsible for delivering your medication to the delivery address shown on your prescription. Royal Mail is also responsible for delivering any paper prescriptions posted to CB1 Pharmacy’s pharmacy. Royal Mail is not a party to these Terms and has separate terms that cover the provision of its delivery service, which you can review here: https://www.royalmail.com/terms-and-conditions.
DPD: where your order is delivered by DPD (DPDgroup UK Limited), DPD is responsible for delivering your medication to the delivery address shown on your prescription, in accordance with the delivery requirements set out in these Terms (including the PIN code delivery process described below). DPD is not a party to these Terms and operates under its own terms and conditions, which you can review here: https://www.dpd.co.uk/content/products_services/terms_and_conditions.jsp.
You, the Account Holder, are responsible for the information you provide to us about yourself, your prescribing doctor and your medication. This extends to when you are using CB1 Pharmacy on behalf of someone else as their proxy.
You confirm that all information provided to us is and remains accurate. If you do not provide accurate information you could be putting yourself, or the person you are managing medication for, at serious risk.
You are responsible for checking and taking any medication correctly. You must check the spelling and dosage information and follow the clinical directions provided with all medication. You should review the patient information leaflet provided with the medication. If at any point the information that appears on CB1 Pharmacy contradicts the information provided by your prescribing doctor, please contact us immediately. You agree that the information provided by your prescribing doctor and in the patient information leaflet takes precedence over any information provided by CB1 Pharmacy.
You confirm that you are requesting medications for your own personal use only, or the use of someone you are acting as a proxy for. Medications should never be shared with any other person.
You agree to keep your CB1 Pharmacy login details confidential and not to share them with any other person.
You agree not to use our websites or applications in any way that will damage, impair or render them less efficient.
The delivery process will be governed by the terms and conditions of the delivery partner we select for your order, as set out in the section “How we choose your delivery carrier” below.
You acknowledge that CB1 Pharmacy is not responsible for incidents relating to the storage, handling, manufacture, delivery, use, misuse or abuse of your medication. We reserve the right to suspend or terminate your access to CB1 Pharmacy at any time without notice if we have reasonable grounds to believe that you have breached any of these terms. This extends to any patients that you, the Account Holder, have been authorised to act as a proxy for.
CB1 Pharmacy provides medication for patients based on their individual prescriptions. Therefore, patients must pay for their medication before it will be prepared. Once your medication has been dispensed, your order can no longer be cancelled (please see the section “Can I cancel my order?” below). Only once you have paid for your prescription will a contract come into existence between you and CB1 Pharmacy, and until such time as (a) your order has been accepted, (b) your prescription has been received and (c) payment for that prescription has been made, we will not have any liability to you, and it will be your responsibility to contact us within 30 days regarding any order you may have placed through our website if there is any delay.
Payment is taken at the point of ordering. By placing an order, you agree to pay the full amount due for the medication, together with any applicable prescription charges, postage and packaging, and any other charges notified to you before checkout.
Once an order has been placed and payment has been taken, the order cannot be amended. Cancellation is only possible before your medication has been dispensed, as set out in the section “Can I cancel my order?” below.
No refunds or returns will be accepted once the medication has been prepared, dispensed or is ready for despatch, except where required by law.
You will be charged the price displayed at checkout and confirmed on your sales invoice, subject to any variations permitted under these terms. No medical or prescription information will be disclosed to your bank or card issuer.
Payment for medication ordered for other individuals listed on your account will be processed in the same manner.
Payments are accepted by debit or credit card only. By providing your payment card details, you authorise CB1 Pharmacy to take payment in full at the time the order is placed.
Our payment service provider, Lloyds, may carry out pre-authorisation or validation checks to confirm payment details. Payment processing is subject to Lloyds’ terms and conditions.
Receipts will be issued by email once payment has been taken. Where a refund is due, it will only be processed to the original payment method and card used for the transaction.
Preparation and despatch of medication will only commence once payment has been successfully confirmed.
Your privacy is important to us. Please see our Privacy Policy for details of what information we collect and how we will use and protect it. The information that you send to us will be processed in accordance with our Privacy Policy. You authorise us, at any time, to use any means that we consider necessary to verify your identity and creditworthiness with any third-party providers of information.
To deliver your medication, we share a limited amount of your personal data with our delivery partners, Royal Mail and DPD (DPDgroup UK Limited). This is limited to the information needed to deliver your order and to operate the secure proof-of-delivery process, such as your name, delivery address, email address and mobile telephone number. To deliver your medication securely and in line with the rules that apply to medicines of this kind, our delivery partner is told that your parcel is a pharmacy delivery that requires secure handling (which, depending on your area, may be by PIN code, signature and/or a photograph of the parcel taken at the delivery address). Our delivery partner is not told the name of your medicine or any clinical or health information about you, and your medication is sent in plain, unbranded packaging. Our delivery partners process your information in order to deliver your order and contact you about your delivery. Further information about how we share your data with our delivery partners, and the basis on which we do so, is set out in our Privacy Policy.
Please note that in an emergency situation we may need to contact a healthcare professional, social services or the emergency services without your consent, even where you have declined any of our offers to contact your prescribing doctor.
You can always choose to stop using the Service at any time.
You can cancel an order placed through the Service at any point until the medication is dispensed by CB1 Pharmacy, and you will receive a full refund using the same method of payment.
You can make such cancellation by contacting us via telephone on 0116 273 1233, via the website, or alternatively you can email us at info@cb1pharmacy.com.
Unfortunately, due to the nature of prescription medications, once your items have been dispensed you will be unable to cancel the order, return the medication or receive a refund. Any unwanted medicines must be disposed of by returning the medication to a pharmacy or to any authorised location.
If you receive medication that is incorrect, dispatched in error or damaged, you should contact us via the website or at info@cb1pharmacy.com.
In line with General Pharmaceutical Council guidance, CB1 Pharmacy does not offer refunds on medication. Once medication has been dispensed it cannot be reused and must be disposed of. Unfortunately, we cannot accept the return of any medication that has left our premises, as it cannot be reused once it has left our premises. The pharmacist must destroy any medication that is returned to us, even unopened boxes, so we are not able to offer refunds once your medication has been dispatched.
In the first instance, if you do not find your medication suitable, this must be discussed with your prescribing doctor.
Please check the items dispensed to you immediately upon receipt. If you believe there may have been a dispensing error or discrepancy with your order, you should contact us immediately by email at info@cb1pharmacy.com and should not open or use any of the items. Where an error has been made by CB1 Pharmacy in dispensing your medication, a full refund will be given if we are notified within 24 hours of the medication being received at the delivery address. Alternatively, we will provide you with replacement medication where possible and will arrange for collection of the previously dispensed order so it can be safely disposed of.
Any non-medicinal products that you wish to return must be in the original packaging and unopened, in a condition fit for resale. If the product to be returned does not meet these conditions, we will be unable to offer a refund or accept the return. If these criteria are met, you must inform us of your intended return within 14 days of receiving the order, before you return it to us.
Once the return has been authorised, you may send the product back to us within 28 days. Once the product has been received and checked by one of our staff, a refund will be authorised by the same method that the payment was made. This may take up to 28 working days to reach your bank account; please contact us if it has not been received after this deadline.
If the return is the patient’s decision (that is, not due to faulty, damaged or incorrect goods), the patient will be liable to pay the return postage on the item. However, we will not charge a restocking fee for any items returned.
If a product is delivered to an old or incorrect address due to a failure on your part to update your address with us, we will not be able to send you a replacement without further payment. It will be your responsibility, should you wish, to seek to collect the product from the recipient. If the error is on the part of CB1 Pharmacy, we will provide a replacement or refund.
The right of cancellation and return of non-medicinal products in this clause do not affect the statutory rights of a consumer in relation to items that are faulty or not as described.
Your prescribing doctor may want to speak to you before prescribing, so your prescription request may not be processed immediately. If you consult with your prescribing doctor, you should tell them that you would like your prescription to be sent to your ‘nominated’ pharmacy (CB1 Pharmacy). Your prescribing doctor may be delayed in issuing a repeat prescription. CB1 Pharmacy has no control over these delays; however, where possible, we will direct you to contact your prescribing doctor directly if we are informed of any issues with your request or your repeat prescription. Once the original prescription has been received by CB1 Pharmacy, we will dispense the medication. We will then pack the medication and dispatch it via our chosen delivery partner. It typically takes one to two working days for us to process your prescription. We cannot guarantee the exact time and day of arrival. The courier will provide you with tracking details directly once we pass them your details.
CB1 Pharmacy has no retail outlet and we are only able to take orders directly from your clinic or via a prescription you supply by post. Once dispensed, medications will be posted to the patient using the delivery method agreed at the time of order.
At the point of confirming acceptance of your order, we will endeavour to confirm the delivery time and charges for your order. These will depend on the product ordered and its availability. If we are unable to confirm details on acceptance of your order, we will do so as soon as reasonably possible thereafter.
Delivery will be made via a trackable courier. Because of the nature of the products, your medication is delivered to the delivery address shown on your prescription only. There is no option for the courier to leave your medication in a safe place or with a neighbour, and it cannot be posted through your letterbox, even if you request this. Where DPD is used, delivery is subject to the proof-of-delivery process described in the section “Delivery security and regional variations” below, which in most areas means PIN code delivery. Once your medication has been delivered in accordance with these Terms, our responsibility for the delivery ends, and once the packaging is opened after delivery we will have no liability to you for lost or damaged items. If no one is available at the delivery address to take delivery (or, where a PIN or signature is required, to provide it), the medication cannot be delivered. The courier will leave you a note, or otherwise notify you, explaining how to rearrange delivery or collect from a local depot.
If, after a failed delivery to you, you do not rearrange delivery or collect from a delivery depot, your order will be returned to the pharmacy and it will be destroyed. You will still be charged for your order.
Your medication will be delivered by one of our delivery partners, currently DPD (DPDgroup UK Limited) or Royal Mail. We select the carrier for each order at our sole discretion, based on your delivery destination and the services available for your area. You are not able to choose or request a specific carrier, and the carrier used may vary between orders. Whichever carrier is used, your medication will only be delivered to the delivery address shown on your prescription and in accordance with the delivery requirements set out in these Terms.
We aim to send all confirmed and paid prescriptions received before 11:00 am on the same day, using Royal Mail Next Day Special Delivery or DPD’s next day (or fastest available) service. The courier used for your order will depend on the destination and the service available for your area.
Please note that this is our usual target, not a guaranteed service.
Sometimes delays may happen for reasons outside our control. These may include:
Because of the nature of the products, your delivery is recorded using secure proof-of-delivery methods. In most areas, where your medication is delivered by DPD, a PIN code is required on delivery. Before your delivery, you will be sent a unique PIN code (for example, by text message or email). You, or someone at the delivery address, must be present to give this PIN code to the driver when the parcel is delivered. The driver will only hand over your medication once the correct PIN code has been provided. Please keep your PIN code secure and do not share it with anyone other than the person taking delivery on your behalf.
In some areas a PIN code is not used. In those areas, delivery is instead confirmed by other secure means, which may include the driver taking the recipient’s signature and/or a photograph of the parcel at the delivery address. The method used will depend on your delivery area and the courier’s service in that area. Whichever method applies, your medication will only be delivered to the delivery address shown on your prescription.
If your delivery cannot be completed because no one is available at the delivery address to provide the PIN code or signature where required, your medication cannot be delivered. The parcel will then follow the courier’s re-attempt and depot hold process, and the courier will tell you how to rearrange delivery or collect it. If, after a failed delivery, you do not rearrange delivery or collect the parcel within the courier’s holding period, your order will be returned to the pharmacy and destroyed, and you will still be charged for your order. Please see the section “Returned medications” above.
Delivery options and timescales vary by area. In some parts of the UK the fastest available service is a two-day (or longer) service rather than a next-day service, and some areas (including certain offshore and remote locations) may be subject to delivery restrictions or may not be served at all. Where you live in an area subject to delivery restrictions, this may affect whether, how and how quickly we can deliver to you. If we cannot deliver your medication to your area, we will contact you to discuss the options available to you. We cannot accept responsibility for any delay or failed delivery, or any resulting interruption in your treatment, where this is caused by a delivery restriction or regional service variation that applies to your area.
Because we choose the delivery carrier, your medication remains at our risk until it has been delivered to you. If your parcel does not arrive, we will work with the carrier to locate it and, where it cannot be found, arrange a replacement in line with this section. Nothing in this section affects your statutory rights.
If your tracking has not updated, or your parcel has not arrived within 24 hours of our dispatch confirmation, please contact us so we can raise an investigation with the carrier. A parcel will be treated as lost once the carrier’s investigation confirms it cannot be located or delivered. Where a parcel is confirmed lost before delivery, we will arrange for a replacement prescription to be requested from your prescribing clinician and dispatch replacement medication at no additional cost to you once that prescription has been issued. Please note that replacement medication always requires a new prescription from a clinician, which may take a short time to arrange.
Where the carrier’s records show that your parcel was delivered, this is strong evidence that delivery took place and we will use it as the starting point for our investigation. Where delivery was completed using your unique PIN code, delivery will normally be treated as having been made to you or to someone authorised by you, because the PIN is issued only to you. Where delivery was confirmed by signature or photograph, we will investigate any report that the parcel was not received before reaching a decision. In all cases we will consider the evidence fairly, including anything you are able to tell us, before deciding whether a replacement is appropriate.
You will only be responsible for the cost of replacement medication where the loss results from your own act or omission, for example where you provided an incorrect address, shared your PIN code with someone you had not authorised, or failed to collect or rearrange a failed delivery within the carrier’s holding period.
As a pharmacy dispensing controlled drugs, we have safeguarding and regulatory duties in relation to lost or diverted medication. If parcels sent to you are repeatedly reported as lost or not received, we may need to investigate further, which can include contacting your prescribing clinician, requiring additional identity or address verification, or adjusting the delivery options available to you. This is a safety measure to protect you and your medication. Each report will still be investigated fairly on its own facts.
Someone must be present at the delivery address to receive your medication and, where required, provide the PIN code or a signature. If no one is available, the carrier will not leave your parcel in a safe place, with a neighbour or through your letterbox. The carrier will notify you of the failed delivery and explain how to rearrange delivery or collect your parcel from a local depot or pickup point.
If you collect your parcel from a depot or pickup point, you may be asked to show photo identification before the parcel is released. Identification checks apply to collection only; the driver will not carry out an identity check when delivering to your address.
If you do not rearrange delivery or collect your parcel within the carrier’s holding period, your order will be returned to the pharmacy and destroyed, and you will still be charged for your order. Please see the section “Returned medications” above.
Once your order has been dispatched, we will send you a dispatch confirmation and the carrier will provide tracking details directly. Please note that there can be a gap between our dispatch confirmation and the carrier’s first tracking scan, so tracking may not update immediately after dispatch. This is normal and does not mean your parcel is lost.
If your tracking has not updated within 24 hours of our dispatch confirmation, or if your parcel has not arrived when expected, please contact us via the website or at info@cb1pharmacy.com and we will investigate with the carrier. Please see the section “Lost parcels, replacements and proof of delivery” above for how lost parcels are handled.
To avoid running out of medication, please send your prescription request to your clinic at least one week before your current supply finishes.
This gives enough time for your clinic to issue the prescription, for payment to be made, and for our pharmacy to prepare and dispatch your medicine.
We cannot accept responsibility if medication runs out because a request was made too late.
If you order when your supply is already low, you accept the risk of possible delays or a temporary break in treatment.
These Terms are governed by the laws of England and Wales and any dispute, question or remedy shall be determined exclusively by the courts of England and Wales. These Terms are only available in the English language. If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply. If you wish to make a complaint, you can contact us as set out below. These terms do not affect your statutory rights as a consumer.
The fastest way to contact us is via the website. Alternatively, you can write to CB1 Pharmacy, 19-21 Main Street, Evington, Leicester, LE5 6DN. Should you wish to file a complaint, please contact us via the methods listed above. We aim to acknowledge complaints within two working days.
All designs, text and graphics, and their selection and arrangement on this website, are the copyright of CB1 Pharmacy or a member of the Group. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without CB1 Pharmacy’s prior written consent is strictly prohibited. All brand names, product and service names, titles and copyrights used in this site are trade marks, trade names, service marks or copyrights of their respective holders, including members of the Group. No permission is given by CB1 Pharmacy for their use by any person other than the said holders, and such use may constitute an infringement of the holders’ rights. This contract is governed by English law.
Cookies come in a variety of forms but are essentially small data files used to collect and store information about you. We use them on our Website for a variety of different functions:
The majority of these cookies are linked to your browser session (session cookies) and disappear once you close your browser. Others remain on your device for a longer period (persistent cookies).
For further information about the cookies we use, please see our Cookie Policy.
We reserve the right to change, modify or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software or other problems, or need to perform maintenance related to the Site, resulting in interruptions, delays or errors.
In order to resolve a complaint regarding the Site, or to receive further information regarding use of the Site, please contact us at:
Post: CB1 Pharmacy, 19-21 Main Street, Evington, Leicester, LE5 6DN.
Email: info@cb1pharmacy.com.
Telephone: 0116 273 1233.