Complaints and Contact Procedures

At CB1 Pharmacy, we are dedicated to providing excellent patient care and putting you first. We are committed to being friendly, helpful, and attentive to your needs. We value your feedback as it helps us improve our services.

If you have a complaint, we want to hear from you. The best way to start is to contact our pharmacy directly. We have established procedures to investigate any issues.

Please contact us at:

Post:
CB1 Pharmacy
184 Coleman Road,
Leicester,
LE5 4LJ

Email:
info@cb1pharmacy.com

Telephone:
0116 273 1233

We will acknowledge all written complaints within three working days and aim to provide a full response within a very reasonable timeframe

If you are not happy with how we have handled your complaint, you can contact our regulator, the General Pharmaceutical Council (GPhC).